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Email us with your inquiries or visit our Frequently Asked Questions section below for quick answers.
FAQs
Shipping Policy?
Domestic Shipping via USPS Standard Mail. We offer USPS Priority Mail for an additional charge per order. Orders (with less than 5 items) ship within 2-Business Days. Large Custom Orders (with 5 items or more) ship within 6-Business Days after payment is received. Message us at Checkout, if you are requesting expedited shipping and we will email you an invoice for the extra charge.
WE DO NOT SHIP TO P.O. BOXES.
Cancellation Policy?
Due to our very short (2-day) shipping time frame on most orders, Cancellations are accepted WITHIN ONE HOUR FROM PURCHASE. In the event the customer cancels a custom order that has already gone to production- but has not yet shipped - we will refund 75% of the total purchase price. All of our items are custom orders, therefore we do not accept returns. Any additional questions, please contact us here. After a cancellation is approved, a confirmation code will be sent to the email address provided at checkout.
Payment Policy?
Payments (including applicable taxes) are due at the time of purchase.
WE ACCEPT: Visa, MasterCard, American Express, Discover Card and Square Wallet payments
via the secure Square Market Gateway.
International Purchases?
INTERNATIONAL SHIPPING POLICY (To Canada, Europe and Australia):
International Shipping fees vary, please Contact Us prior to making a purchase to receive a shipping total corresponding to your destination.
Tracking numbers will be provided to United States residents only.
To be guaranteed to receive a tracking number for your purchase, please provide us your email address at checkout.
Only selected items are shipped internationally, see our Etsy Shop for more details.